Linking & Privacy Policy

The Texas State Law Library (SLL) maintains this website as a public service. The SLL adopts the linking and privacy policies set forth in the Dept. of Information Resource's State Website Linking and Privacy Policy with the provision that because we are a judicial agency, we are not subject to the Texas Public Information Act. Our records are governed by Rule 12 of the Texas Rules of Judicial Administration. Please see our open records policy for more details. If you have questions or comments about SLL's linking and privacy policy, please send an e-mail to library@sll.texas.gov or call us at (512) 463-1722.

Below we describe our third-party linking policy and provide more information regarding what information we collect from visitors to the site and how that information is used. The U.S. Federal Trade Commission provides educational information for consumers and businesses about the importance of personal information privacy at http://www.ftc.gov/privacy.

Web-based Forms

SLL receives user-submitted information from Web-based forms for the following purposes: to collect survey results; to allow the public to submit reference questions; to allow the public to subscribe to our mailing list; and to allow Texas residents to register for or renew a library account. Personally identifiable information collected from Web-based forms has a specified use (e.g., requests for reference assistance, requests for a library card, survey response) and SLL uses the information only for that purpose.

When a member of the public submits a reference question to us via any medium, we delete all personally identifiable information associated with that question within approximately 90 days of answering the patron's submitted reference question(s).

When a member of the public submits reference questions to us via online chat, we collect demographic information (city, state, and zip code) for statistical purposes and to prevent misuse of the service. This also allows us to understand where our patrons are located so that we can tailor our reference assistance. Within approximately 90 days of the chat, the text of the chat is deleted from the chat software we use. We use the LibraryH3lp software for our online chat service. See the LibraryH3lp privacy policy.

When a member of the public requests to be added to our mailing list, we store their name and e-mail address for future mailings. Upon a patron's request, we delete this information from our servers.

When a member of the public attempts to register for or renew a library account on our website, the HTML5 Geolocation API is used to determine the patron's physical location. If this is successful, SLL receives a latitude/longitude coordinate associated with the patron. SLL then uses the Google Maps API "reverse geocoding" feature to convert the latitude/longitude coordinate to a physical address. (Please consult the Google privacy policy for details on what information Google collects.) If at any point in the geolocation process there are any errors, SLL receives a diagnostic e-mail with a description of the error, if available, and the current state of the user form in order to help keep the library aware of any technical issues/potential misuse and to analyze trends. Location information is sent to SLL only if the person grants their Web browser permission to do so; the public can deny this permission at their discretion. We use location information solely for the purposes of determining Texas residency. The personal information submitted by the patron during the registration or renewal process is stored in our library system as it is needed in order to maintain a library account.

When a member of the public submits a response to our customer satisfaction survey, their IP address is collected along with the survey answers. An IP address does not personally identify a person and is used solely to help the library analyze usage trends and to keep the library aware of any potential misuse. Survey responses are hosted by a third-party, SurveyMonkey; for additional questions on the information they collect and how it is used, please view the SurveyMonkey privacy policy.

Each Web-based form designed and used by the SLL contains a link to this privacy policy.

E-mail

State agencies may not sell or release the e-mail addresses of most members of the public that have been provided to communicate electronically with a government body without the affirmative consent of the affected member of the public. Exemptions to this confidentiality may be reviewed at section 552.137 of the Texas Government Code. Personally identifiable information contained in a question or comment sent to SLL in an e-mail message or submitted in an online form is only used by SLL to respond to the request and to analyze trends. SLL may redirect the message to another government agency or government employee who is in a better position to answer the question.

Cookies

The SLL Web site may use cookies to provide interactive pages, such as Web-based forms, Web applications, and surveys. These cookies serve to provide a better user experience to the public. We do not obtain any personally identifiable information other than that which was submitted by members of the public via our Web-based forms.

Site Use Analysis

The SLL uses Google Analytics to track statistical information about website visitors. No personally identifiable information is collected through Google Analytics. The statistical information obtained through Google Analytics helps us monitor and analyze usage trends so that we can better design our public website. We do not use the usage statistics obtained through Google Analytics for any other purpose. For more information, see the data sharing and privacy policies of the Google Analytics tool.

Server Logs

SLL's Web servers are maintained by the Office of Court Administration (OCA), who set forth the policies that govern the information collected by the servers. One exception to this is that SLL sets the policy governing what information is collected by the server used to facilitate access to our electronic databases via EZProxy. The EZProxy server log is the only server log directly accessible by SLL; all other server logs are maintained by OCA and are not directly accessible by SLL.

Any statistical information (i.e., server logs) we may obtain is used to improve site management and to track site usage. We may use log analysis tools to create summary statistics about website and electronic database usage. The statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. SLL does not report or use this information in any manner that would reveal personally identifiable information and does not release the information to any outside parties unless required to do so under applicable law.

SLL and OCA monitor network traffic for site security purposes and to ensure that the site remains available to all users. Unauthorized attempts to upload information, change information on this site, or otherwise cause damage are strictly prohibited and may be punishable under Texas Penal Code (e.g.chapter 33 on Computer Crimeschapter 33A on Telecommunications Crimes). Except as may be required for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. SLL does not use raw data logs for any other purposes; however, it is possible that parts of raw data logs could be determined to be open records by the Office of the Attorney General. If such a determination were made subsequent to a Public Information Act request for the logs, SLL would be required to disclose parts of the logs deemed open by the Office of the Attorney General.

Third-Party Linking

The following third-party linking policies are adopted in addition to the third-party linking provisions listed in the Dept. of Information Resource's State Website Linking and Privacy Policy.

The SLL may provide links to websites owned and operated by third parties. The presence of a third-party link is not to be construed as an endorsement by the SLL. We provide third-party links to help further the legal research of our library patrons. We have no control over the content of a third-party site, and as such, we strongly recommend that the public assess the information of a third-party site on their own or with the help of an attorney. We realize that many third-party sites may contain information that could be construed as legal advice, and so we strongly recommend you speak to an attorney for help with your specific situation.

We welcome suggestions on how we may improve our services by linking to a third-party site, but the SLL reserves the right to deny a third-party link on our public website.

page last updated: 27 Apr 2015 3:15 PM