Ask a Librarian

Reference librarians are available to help library users locate information, identify relevant resources, and develop search strategies. See the ways you can contact us below.

Telephone

Call 1-844-829-2843 (toll-free in Texas) or (512) 463-1722 for reference assistance during regular business hours (except holidays ).

Due to COVID-19 measures, we ask that you please leave a voicemail message with contact information and we will get back to you as soon as possible.

Chat

Chat online with a librarian Monday through Friday from 1:30 p.m. to 4:30 p.m.

This is a pilot program to help us better assist patrons while the library is closed to the public due to COVID-19. We may adjust these hours to better serve the public.

In person

Visit the library in person at 205 W. 14th Street in Austin during our regular business hours (except holidays ).

The library's physical location is temporarily closed to the public due to COVID-19.

Mail

Write to us at P.O. Box 12367, Austin, TX 78711-2367.

What We Can Do

  • Help you research a legal question
  • Point you to particular state, local, and federal laws to help you begin your research
  • Provide a short excerpt from a library resource
  • Assist you in using library resources
  • Recommend legal books and websites
  • Locate broad definitions of legal words and phrases
  • Refer you to other agencies or organizations that may help

What We Cannot Do

  • Provide a legal opinion or suggest a course of action in a legal situation
  • Recommend a legal form for a particular situation
  • Give a “yes or no” answer to a legal question
  • Interpret a contract, lease agreement, or other legal document
  • Determine whether something you describe is legal or illegal
  • Provide case law subject searches
  • Help represent you in court
  • Refer you to a particular attorney

COVID-19 Changes

Due to the ongoing COVID-19 pandemic , the library's physical location is temporarily closed to the public until further notice, but librarians remain ready to assist you with legal research.

E-mail and chat are the best way to reach us. You can also call us and leave a message, preferably with an e-mail address.

page last updated: 20 Nov 2020 3:26 PM